Do you need a reliable freight broker? You already know you can’t rely on just anyone for quality transportation, but how can you choose the right company? What freight broker considerations in Denver, CO should top your list as you weigh your options?
When it’s time to select a freight broker, ask the following questions about each company. If you can answer “yes” to all of the questions, you can rest assured the company is a good fit for your needs.
Are they licensed through the FMCSA?
The Federal Motor Carrier Safety Administration licenses companies to arrange transportation services. The licensing requires certain bonding and insurance and adherence to certain laws. Always verify that a freight broker is licensed through this organization.
Do their services meet my needs?
Each industry has its own challenges and needs. Find out what type of transportation the company specializes in and what experience they have with your type of shipping. Look for someone who specializes in the mode and products you usually use. This will ensure that the company knows how to handle your freight brokering needs.
Do they have solid insurance policies and claims assistance?
You may never need it (and hopefully you won’t), but protection in the event of an accident is essential for freight brokers. Look for more than just a solid insurance policy. You’ll also want assistance if you need to file a claim. You want to make sure they will help you arrive at a fair resolution in the event of an incident.
Are they certified?
In addition to licensing, freight brokers can also get certification. Look for someone who is recognized in the industry due to their standing with the Transportation Intermediaries Association (TIA), Certified Transportation Broker (CTB) Program, and the Better Business Bureau. Their affiliations with these industry-leading organizations will provide insight into their quality and reputation.
Do they provide tracking options?
Will the freight broker be able to track your shipments every step of the way? A good tracking system will protect you against theft or other loss, so check into the broker’s tracking options.
Have they been in business for a while?
You probably don’t want to be a freight broker’s first customer. Look for a company with an established track record of success. Ask about their history in the industry to determine if they have the experience necessary to provide quality, reliable service.
Am I getting a good value for the price?
Your freight broker considerations in Denver, CO should include more than price. Consider what you are getting for that price. You may want to choose a broker that charges a bit more but provides better customer care, claims assistance or tracking. This higher level of service can be well worth the extra cost.
Contact Osage Specialized Transport today to discover what sets us apart from the competition. Our freight specialists can answer any questions you have and help you decide if our services are a good fit for your needs. Reach out to our dedicated team today!